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GDPR Compliance Information

Last Updated: November 3, 2026

While Flux-ocean is based in Australia, we recognize that some of our website visitors and potential clients may be located in the European Union or European Economic Area. This page provides specific information about how we comply with the General Data Protection Regulation (GDPR) when processing personal data of EU/EEA residents.

Legal Basis for Processing

We process personal data of EU/EEA residents only when we have a valid legal basis under GDPR Article 6. Our processing activities rely on the following legal bases:

Consent

When you submit an inquiry form or provide personal information through our website, you provide explicit consent for us to process that information for the stated purposes. You may withdraw this consent at any time by contacting us.

Contractual Necessity

When you engage our professional services, we process personal data necessary to fulfill our contractual obligations to you, including performing financial analysis and providing consultation.

Legitimate Interests

We may process certain data based on legitimate business interests, such as improving our services, maintaining security, and preventing fraud. These interests are balanced against your rights and freedoms.

Legal Obligations

We process personal data when required to comply with applicable laws, regulations, or legal processes.

Your GDPR Rights

If you are located in the EU/EEA, you have the following rights regarding your personal data:

Right to Access

You have the right to obtain confirmation of whether we process your personal data and to receive a copy of that data, along with information about how it is processed.

Right to Rectification

You may request correction of inaccurate personal data or completion of incomplete data we hold about you.

Right to Erasure

Under certain circumstances, you have the right to request deletion of your personal data. This right is not absolute and may be limited by legal retention requirements or legitimate business needs.

Right to Restrict Processing

You may request that we limit how we process your personal data in specific situations, such as when you contest the accuracy of the data or object to processing.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit that data to another controller.

Right to Object

You may object to processing of your personal data based on legitimate interests or for direct marketing purposes.

Right to Withdraw Consent

Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

Right to Lodge a Complaint

You have the right to lodge a complaint with your local data protection authority if you believe our processing of your personal data violates GDPR.

Exercising Your Rights

To exercise any of these rights, please contact us at:

Email: [email protected]
Subject: GDPR Rights Request

We will respond to your request within one month of receipt. In complex cases, this period may be extended by two additional months, and we will inform you of such extension.

We may request additional information to verify your identity before processing requests related to personal data.

International Data Transfers

As an Australian-based organization, personal data collected from EU/EEA residents may be transferred to and processed in Australia. Australia has been recognized by the European Commission as providing an adequate level of data protection under certain circumstances.

When transferring personal data internationally, we implement appropriate safeguards to ensure your data remains protected in accordance with GDPR requirements. These safeguards may include:

  • Standard contractual clauses approved by the European Commission
  • Processing agreements that meet GDPR standards
  • Technical and organizational security measures

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Specific retention periods are outlined in our Privacy Policy.

When determining retention periods, we consider:

  • The nature and sensitivity of the data
  • The purposes for which we process the data
  • Legal, regulatory, or professional obligation requirements
  • Whether the purposes can be achieved through less intrusive means

Automated Decision-Making

We do not engage in automated decision-making or profiling that produces legal effects or similarly significantly affects EU/EEA residents.

Security Measures

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

  • Encryption of personal data in transit and at rest
  • Regular security assessments and vulnerability testing
  • Access controls and authentication mechanisms
  • Staff training on data protection obligations
  • Incident response procedures for data breaches

Data Breach Notification

In the event of a data breach that poses a risk to your rights and freedoms, we will notify affected individuals within 72 hours of becoming aware of the breach, in accordance with GDPR Article 33 and 34 requirements.

Children's Data

Our services are not directed to individuals under 16 years of age. We do not knowingly collect or process personal data of children. If we become aware that we have collected data from a child without appropriate parental consent, we will take steps to delete that information.

Third-Party Processors

When we engage third-party service providers who process personal data on our behalf, we ensure they:

  • Provide sufficient guarantees of GDPR compliance
  • Process data only according to our documented instructions
  • Maintain appropriate security measures
  • Assist us in meeting our GDPR obligations

Updates to This Information

We may update this GDPR compliance information to reflect changes in our practices or legal requirements. Significant updates will be communicated to affected individuals via email or prominent website notice.

Contact Information

For GDPR-related questions, requests, or concerns, please contact:

Data Protection Contact
Flux-ocean
Email: [email protected]
Response Time: Within 30 days of receipt

Supervisory Authority

If you are not satisfied with our response to your GDPR-related concerns, you have the right to lodge a complaint with your local supervisory authority in the EU/EEA member state of your residence, place of work, or place of alleged infringement.